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This Privacy Policy describes how OnShelf Decor collects, uses, and discloses your personal information when you visit, use our services, make a purchase from OnShelf Decor, or otherwise communicate with us. For the purposes of this Privacy Policy, "you" refers to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our site, update the effective date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources, as detailed below. The information we collect and use varies depending on your interactions with us.

In addition to the specific uses outlined below, we may use the information we collect to communicate with you, provide our Services, comply with applicable legal obligations, enforce our terms of service, and protect our rights and those of our users.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our site and use our Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit through our Services may include:

  • Basic contact details: Name, address, phone number, email.
  • Order information: Name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information: Username, password, security questions.
  • Shopping information: Items you view, add to your cart, or wish list.
  • Customer support information: Any information you include in communications with us.

Some features may require you to provide specific information about yourself. You may choose not to provide this information, but doing so may prevent you from accessing certain features.

Information We Collect through Cookies

We automatically collect certain information about your interactions with our Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, network connection details, IP address, and your interactions with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our site and Services.
  • Payment processors who collect payment information to process your orders.
  • Third parties we work with who may collect information using online tracking technologies.

Any information obtained from third parties will be treated according to this Privacy Policy. We are not responsible for the accuracy of information provided by third parties.

How We Use Your Personal Information

We use your personal information for various purposes, including:

  • Providing Products and Services: To process payments, fulfill orders, send notifications, manage your account, and enable product reviews.
  • Marketing and Advertising: To send promotional communications and tailor advertisements based on your interests.
  • Security and Fraud Prevention: To detect and address possible fraudulent or malicious activity.
  • Communicating with You: To provide customer support and improve our Services.

Disclosure of Your Personal Information

We may disclose the following categories of personal information for the purposes outlined above:

  • Identifiers (basic contact details, order, and account information).
  • Commercial information (order and shopping information).
  • Internet or other network activity (Usage Data).

Categories of recipients may include vendors, third parties providing services on our behalf, business partners, and affiliates.

User-Generated Content

Our Services may allow you to post product reviews and other user-generated content. This content is public and accessible to anyone. We do not control who can access this information and are not responsible for its privacy or security.

Third Party Websites and Links

Our site may include links to third-party websites. If you follow these links, review their privacy policies as we do not guarantee their privacy practices or the accuracy of the information found on those sites.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

While we strive to protect your information, no security measures are perfect. We recommend not using unsecure channels to communicate sensitive information. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Right to Access: Request access to your personal information.
  • Right to Delete: Request deletion of your personal information.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right of Portability: Request a copy of your personal information and ask for its transfer to another party.
  • Right to Opt-out: Direct us not to "sell" or "share" your personal information or opt-out of targeted advertising.
  • Restriction of Processing: Ask us to stop or restrict processing of your personal information.

You can exercise these rights by contacting us using the information provided below.

Complaints

If you have complaints about how we process your personal information, please reach out to us. If you're not satisfied with our response, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your home country, including the United States. If we transfer your information out of Europe, we will rely on recognized transfer mechanisms to ensure adequate protection.

Contact

For questions about our privacy practices or this Privacy Policy, or to exercise any of your rights, please email us at info@onshelfdecor.com or contact us in the United States.