Shipping & Delivery

Handling and Delivery Times:

• Handling time ranges from 1 to 5 days. Delivery typically takes 10 to 14 business days from local studios, and 14 to 21 business days from international studios.
• Please expect additional delivery time due to weather, climate conditions, or rural locations.
• We do not support P.O. box delivery at the moment. Please provide a USPS address for US orders.

Oversized, Hand-Crafted Items :

• Our oversize furniture line has a 20% restocking fee for returns due to change of mind.
• For oversized furniture and hand-crafted sculptures, shipping time can take between 3 to 6 weeks. 
• Please be aware that any delivery issues caused by incorrect address input are the buyer's responsibility.

Buyer Protection Program

As a marketplace platform, we’ve established a Buyer Protection Program to help prevent issues between studios and customers. Here's how it works:

• If a package is not delivered within 8 weeks, the order will be automatically refunded.
  
• If the package arrives after the refund, the buyer is welcome to keep it — no need to return it.
• This program is designed to provide a worry-free shopping experience for all buyers
• We work with over 200 studios, and many new studios join the platform each month. Although we have a seller verification process, this program is designed to protect buyers in case a seller becomes unresponsive or unavailable after purchase.

* Please Contact Here If you have any Shipping & Delivery issue.